ReachOut Wireless™ service offering is a part of a program that derives from the Universal Service Fund. The part of the program that ReachOut Wireless™ offers to qualified subscribers is called the Lifeline program. Lifeline provide discounts that make telephone service (and wireless service) more affordable for millions of Americans. The wireline and wireless companies that provide Lifeline are approved to participate in the low income program of the Universal Service Fund for the revenue they forgo by providing discounted service to eligible consumers.

What is Lifeline Support?
Lifeline is a government assisted program that provides a monthly support that lowers the cost of monthly local wireline or wireless telephone service. An eligible customer may receive the federal Lifeline discount of $9.25 on either a wireline or wireless connection, but the discount is available for only one telephone connection per household. Additional state support may be available in some states.

Only Lifeline eligible consumers may enroll in the program, and the benefit may not be transferred.

In order to qualify for and participate in the ReachOut Wireless™ Lifeline service offering, a person must meet certain state and federal eligibility requirements that can be unique to the particular state where the subscriber resides and the service is to be provided.

These state and federal eligibility requirements are based on several factors. Eligible subscribers can qualify for the Lifeline program one of two ways; Either through what is known as 1) Program Based Eligibility or 2) Income Based Eligibility.

1. Medicaid
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Supplemental Security Income (SSI)
4. Federal Public Housing Assistance (Section 8)
5. Low Income Home Energy Assistance Program (LIHEAP)
6. National School Lunch program's free lunch program
7. Temporary Assistance for Needy Families Program (TANF)

Additional qualifying programs may be available in some states. Proof of eligibility must be provided by the consumer or a state database. To determine if your state provides service in your area,, you should refer to the ReachOut Wireless™ website found at www.Reachoutmobile.com.

Generally under the income-based eligibility criteria, subscribers are eligible to receive Lifeline discounts if their total combined household income is at or below 135% of the Federal Poverty Guidelines established by the U.S. Government. Some states may permit consumers to qualify based on higher income levels.

INCOME BASED ELIGIBILITY: To demonstrate eligibility based upon income-based eligibility criteria only, please fax or mail the following information:

A signed ReachOut Wireless™ Lifeline application form signed and dated along with documentation demonstrating proof of income and total amount of household income for last year (Example: income tax return form, W2 form).

Please review the state specific requirements for income-based eligibility criteria before submitting an income-based eligibility application.

REQUIRED LIFELINE CERTIFICATIONS: All Applicants for Nexus' Lifeline service must certify under penalty of perjury that:

1. He or she acknowledges that Lifeline is a government assistance program and that willfully making false statements to obtain the benefit can result in fines, imprisonment, de-enrollment or being barred from the program.
2. He or she acknowledges that only Lifeline eligible consumers may enroll in the Lifeline Program.
3. He or she acknowledges that only one Lifeline service is available per household, and that, to the best of his or her knowledge, no other person in his or her household is receiving a Lifeline service. (For purposes of Lifeline, a "household" is any individual or group of individuals who live together at the same address and share income and expenses.)
4. He or she acknowledges that a household is not permitted to receive Lifeline benefits from multiple providers and that violation of this limitation constitutes a violation of the rules of the Federal Communications Commission and will result in de-enrollment from the Lifeline program. If he or she is participating in another Lifeline program at the time he or she applies for ReachOut Wireless™ Lifeline service, he or she agrees to cancel that Lifeline service with any other provider.
5. He or she acknowledges that Lifeline is non-transferable and that he or she may not transfer my benefit to any other person.
6. He or she acknowledges that providing false or fraudulent information to receive Lifeline benefits is punishable by law.
7. He or she will notify ReachOut Wireless™ within 30 days if for any reason he or she no longer satisfies the criteria for receiving Lifeline services, such as no longer participating in any of the qualifying programs, or if he or she or a member of his or her household receives another Lifeline benefit.
8. He or she acknowledges that he or she is may be required to re-certify to continued eligibility for Lifeline at any time, and that my failure to re-certify will result in de-enrollment and termination of Lifeline benefits.
9. If he or she moves to a new address, he or she will provide the new address to ReachOut Wireless™ within 30 days.
10. If he or she provided a temporary address, he or she is required to verify that temporary address every 90 days. If he or she does not provide verification within 30 days, he or she will be de-enrolled from the Lifeline program.
11. He or she authorizes ReachOut Wireless™ to access any state or federal governmental records or database required to verify his or her statements herein and to confirm his or her continued eligibility for Lifeline and authorize social service agency representatives to discuss with and/or provide information to ReachOut Wireless verifying my participation in programs that qualify me for Lifeline. I also authorize ReachOut Wireless™ to release any records required for the administration of ReachOut Wireless'™ Lifeline program, including to the Universal Service Administrative Company (USAC), to be used in a Lifeline Program Database. He or she understands that the records are required to ensure the proper administration of the Lifeline program and that failure to provide consent will result in the applicant being denied the Lifeline service.
12. He or she certifies that the information contained in his or her certification is true and correct to the best of his or her knowledge.

Upon written request, applicants who do not meet the eligibility requirements will be provided with the reason for non-eligibility.

ReachOut Wireless™ cannot accept your application for Lifeline service without the submission of your Social Security Number. ReachOut Wireless™ information is strictly confidential and will not be disclosed without your consent. If you submit your Social Security Number online your personal information is Secure Socket Layer (SSL) encrypted.

Annual Re-Certification Requirement
In accordance with FCC regulations, ReachOut Wireless™ must annually re-certify each of its Lifeline subscribers by either (1) querying the appropriate eligibility or income databases, confirming that the subscriber continues to meet the program-based or income-based eligibility requirements for Lifeline and documenting the results of that review, or (2) obtaining a signed certification from the subscriber that meets FCC certification requirements. In order to continue to receive Lifeline benefits, Lifeline subscribers must complete, and submit to ReachOut Wireless™, an annual re-certification form, which includes confirmation from the subscriber that the subscriber's household receives only one Lifeline service and, to the best of the subscriber's knowledge, the subscriber's household is receiving no more than one Lifeline service. Lifeline subscribers will be contacted to re-certify his or her continuing eligibility for Lifeline and if the subscriber fails to respond, he or she will be de-enrolled in the program. Every ReachOut Wireless™ service enrolled subscriber will be required to re-certify on an annual basis to remain eligible to receive benefits under the ReachOut Wireless™ Lifeline program. Each ReachOut Wireless™ subscriber is required to re-certify for the Lifeline program pursuant to the appropriate federal and/or state rules associated with verification of Lifeline. ReachOut Wireless™ reserves the right to determine at its sole discretion if a ReachOut Wireless™ subscriber meets the annual re-certification requirements and if the subscriber fails to re-certify for ReachOut Wireless™ service. If ReachOut Wireless™ determines that a customer fails to re-certify for ReachOut Wireless™ service, such customer will immediately be deemed ineligible to participate in the ReachOut Wireless™ service and will no longer receive the free monthly minutes. Once a customer no longer participates in the ReachOut Wireless™ Service (either by choice, disqualification, cancellation or termination), such customer may retain the ReachOut Wireless™ handset. Any ReachOut Wireless™ subscriber who fails to meet the annual Re-certification requirement may remain as a ReachOut Wireless™ customer, however that subscriber will no longer be enrolled in the Lifeline program and receive free monthly minutes.

For applicants who successfully submit a ReachOut Wireless™ application if and when required and for applicants who meet the specific eligibility requirements, those approved applicants will receive a free cellular phone provided by ReachOut Wireless™ along with an allotment of airtime minutes each month for a period of twelve (12) consecutive months from the service start date.

ReachOut Wireless™ reserves the right to determine at its sole discretion whether or not an applicant meets the eligibility requirements to participate and/or continue to participate in the ReachOut Wireless™ service.

The actual amount of airtime minutes eligible subscribers will receive on a monthly basis varies from state to state. ReachOut Wireless™ reserves the right to change or modify, increase or decrease the actual amount of airtime minutes and eligible subscribers will receive on a monthly basis without notice.

Upon the request of a state and/or federal authority, a ReachOut Wireless™ customer's enrollment in the Lifeline program may also be cancelled. ReachOut Wireless™ reserves the right to cancel the enrollment of any customer and suspend or deactivate any ReachOut Wireless™ phone for any fraud related reasons.

OPTION TO DE-ENROLL. ReachOut Wireless™ subscribers have the ability to de-enroll from the Lifeline program at any time for any reason. Subscribers who choose to de-enroll from the ReachOut Wireless™ program will no longer be entitled to receive the free monthly minutes. Subscribers who choose to voluntarily de-enroll from the Lifeline program will be required to re-qualify for the Lifeline pursuant to applicable federal and/or state rules. Subscribers who choose to voluntarily de-enroll will be required to do so in writing and must provide ReachOut Wireless™ program sufficient information for ReachOut Wireless™ to conclusively determine the de-enrolling subscriber's identity. All voluntarily de- enrollments should be sent to:
Nexus Communications, Inc., d/b/a ReachOut Wireless™
P.O. Box 247168
Columbus, OH 43224
Voluntarily de-enrollments can also be sent in writing via fax to: 740-548-1173


You can also de-enroll or disconnect through our website.

SUPPORTED SERVICES Voice grade access to the Public Switched Telecommunications Network ("PSTN") is a functionality that enables a subscriber of telecommunications services to transmit voice communications, including signaling the network that the caller wishes to place a call, and to receive voice communications, including receiving a signal indicating there is an incoming call in a bandwidth, at a minimum, between 300 and 3,000 Hertz. Nexus service provides wireless access to the Public Switched Network.

Access to 911 and E911 Emergency Service: Access to Emergency Service is a service that permits a subscriber, by dialing the three-digit code 911, to call emergency services through a Public Service Access Point (PSAP) operated by local government.

Toll Limitation Service: Nexus subscribers have the optional ability to use their service to complete a long distance call or toll call in an amount of service that limits the amount of service to which they have already paid.

One subscriber per household rule: ReachOut Wireless™ will follow any established FCC or state Public Service Commission procedures to comply with the "one-per-qualifying subscriber per household rule" for Lifeline support. ReachOut Wireless™ will make available state-specific subscriber data, including name, address, to the Universal Service Administrative Company ("USAC") and to any state public utility commission as required for the purpose of permitting USAC or the state public utility commission to determine whether an existing Lifeline subscriber receives Lifeline service from another carrier. ReachOut Wireless™ will promptly investigate any notification that it receives from USAC or state public utility commission that one of its subscribers already receives Lifeline service from another carrier. Should investigation by ReachOut Wireless™ conclude that the subscriber receives Lifeline services from another carrier in violation of the FCC regulations, or if otherwise directed by USAC or the state Public Regulatory commission, ReachOut Wireless™ will immediately notify the subscriber and deactivate Lifeline services

Penalties for Fraud: As a ReachOut Wireless™ subscriber to Nexus Lifeline program, your Lifeline service and the resultant Lifeline subsidies may be terminated for various factors, including but not limited to a request to de-enroll your Lifeline benefits originating from either a federal and/or state authority. Please be advised, while as an active ReachOut Wireless™ subscriber to Nexus Lifeline program, you will be in VIOLATION OF FEDERAL AND STATE LAW if you attempt to engage in activities that amounts to TRANSFERRING, CONVEYING, SELLING OR GIVING AWAY a ReachOut Wireless™ HANDSET that is active and contains Lifeline subsidized minutes to someone other than the person that applied for the handset/service, OR CONVEYING, SELLING OR GIVING AWAY ReachOut Wireless™ LIFELINE-SUBSIDIZED SERVICE PROVIDED TO YOU, A LIFELINE END-USER, BY NEXUS COMMUNICATIONS, INC. to anybody. Violations by any ReachOut Wireless™ subscriber discovered in the normal course of business by Nexus will have their account information turned over to the designated law enforcement agencies for prosecution to the fullest extent of the law. Also, if it has been determined that an active ReachOut Wireless™ subscriber may have engaged in the acts listed above, Nexus, in the company's sole discretion, will de-enroll the subscriber from receiving Lifeline benefits, and will deactivate the subscriber's handset for fraud, and the subscriber's information, including account information, will be prevented from attempting to gain ReachOut Wireless™ Lifeline subsidized service in the future.

STATE-SPECIFIC INFORMATION BELOW MAY CHANGE BASED ON RECENT CHANGES TO THE LIFELINE PROGRAM pursuant to the FCC's Lifeline and Link Up Reform and Modernization, Report, and Order, and Future Notice of Proposed Rulemaking, WC Docket No. 11-42, FCC 12-11 ("FCC Low Income Order") (rel. Feb. 6, 2012)

• Georgia
• New Jersey
• Mississippi
• California

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.

How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following. Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following programs:

1. Federal Public Housing Assistance (Section 8)
2. Low Income Home Energy Assistance Program (LIHEAP)
3. Medicaid
4. National School Lunch (Free Program only)
5. Supplemental Nutrition Assistance Program (Food stamps)
6. Supplemental Security Income (SSI)
7. Temporary Assistance to Needy Families (TANF)

Income Based Eligibility: Customers residing in the state of Arkansas also qualify if they have a total household income at or below 135% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.

How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above and must provide acceptable proof of current enrollment in at least one of the qualifying programs.

Individuals claiming income-based eligibility must sign a form certifying, under penalty of perjury, their total household income and the number of people in their household. In addition, customers must present acceptable documentation of income which includes:

1. the prior year's state, federal, or tribal tax return
2. current income statement from an employer or paycheck stub
3. a Social Security statement of benefits, Veterans Administration statement of benefits, or a retirement/pension statement of benefits
4. an Unemployment/Worker's Compensation statement of benefits
5. federal or tribal notice letter of participation in General Assistance
6. a divorce decree, child support, or other official document

If documentation that does not cover a full year is used to as proof of income, you must present three consecutive months' worth of the same types of document within that calendar year.

Discounts will not apply until all required documentation is received.

To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ at 877-870-9444.

How do I continue to receive Lifeline benefits?
Eligibility is verified on annual basis (yearly) at which time the subscriber will be required to certify that he or she still is participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.

ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company’s expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.

How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following. Program Based Eligibility - Under the program-based eligibility criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following federal or state assistance programs:

1. Federal Public Housing Assistance (Section 8)
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. Supplemental Security Income (SSI)
6. National School Lunch (Free Program only)
7. Arizona Low-Income Telephone Assistance Program (ALITAP)
8. Telephone Assistance Program for the Medically Needy
9. State Children’s Health Insurance Plan (SCHIP) or KidsCare
10. Bureau of Indian Affairs General Assistance (GA) *
11. Food Distribution Program on Indian Reservations (FDPIR) *
12. Tribally-Administered Temporary Assistance to Needy Families (TTANF) *
13. Head Start (if below income threshold) *

* Applies only to residents of Tribal lands.

Income Based Eligibility: Applicants residing in Arizona may qualify if they have a total household income at or below 150% of the federal poverty guidelines as indicated below:

Persons in Household	Annual Income	Monthly Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices. For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.

How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above. To apply for Lifeline, or to see if you are eligible, contact ReachOut Wireless™ at 877-870-9444.

How do I continue to receive Lifeline benefits?
Eligibility is verified on annual basis (yearly) at which time the subscriber will be required to certify that he or she still is participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.

ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

STATEMENT OF IMPORTANT INFORMATION FOR REACHOUT WIRELESS^TM CALIFORNIA LIFELINE WIRELESS SERVICE FOR CALIFORNIA RESIDENTS

 

What is ReachOut Wireless^TM California LifeLine wireless service for California residents?

 

ReachOut Wireless^TM offers California LifeLine wireless service supported by the Federal Lifeline and California LifeLine Programs. These programs provide discounts on monthly telephone service to eligible households. The discounts can total up to $21.90 per month. Approval from the California LifeLine Administrator is needed before getting discounts under either of the programs.

 

Only one discount per household address is allowed, except that the California LifeLine discount will be provided on two lines to Deaf and Disabled Telecommunications Program participants or teletypewriter (TDD/TTY) users. Therefore, unless the special exception applies, if multiple wireless telephones are used by members of a household, the discount can only be for one of these phones. Additionally, if members of a household use both wireless telephone(s) and traditional, wireline telephone(s), the discount can either be for one of the wireless telephones or one of the traditional, wireline telephone lines, but not both.

 

What is a “household”?

 

For purposes of determining eligibility for California LifeLine telephone service, a "household" is any individual or group of individuals who live together at the same address and share income and expenses. The household for which you are requesting government assisted telephone service must be your primary residence.

 

How can I qualify for ReachOut Wireless^TM California LifeLine wireless service?

 

There are two ways to qualify. You may qualify by using Method 1 Program-Based OR Method 2 Income-Based.

 

Method 1 Program-Based - You can qualify if you or another person in your household is enrolled in any one of the following public assistance programs:

 

· Medicaid/Medi-Cal

· Low Income Home Energy Assistance Program (LIHEAP)

· Supplemental Security Income (SSI)

· Federal Public Housing Assistance or Section 8

· CalFresh, Food Stamps or Supplemental Nutrition Assistance Program (SNAP)

· Women, Infants and Children Program (WIC)

· National School Lunch Program (NSLP)

· Temporary Assistance for Needy Families (TANF)

1. California Work Opportunity and Responsibility to Kids (CalWORKs)

2. Stanislaus County Work Opportunity and Responsibility to Kids (StanWORKs)

3. Welfare-to-Work (WTW)

4. Greater Avenues for Independence (GAIN)

· Tribal TANF

· Bureau of Indian Affairs General Assistance

· Head Start Income Eligible (Tribal Only)

· Food Distribution Program on Indian Reservations

 

 

Method 2 Income-Based - You may also qualify if your total annual household gross income is at or less than annual income limits for your household size:

 

Household Size	Annual Income Limits   (Effective from 6/1/14 through 5/31/15)
1-2 members	$25,500
3 members	$29,700
4 members	$35,900
For each additional member	Add $6,200

 

Household income includes all income received by everyone in your household, whether taxable or nontaxable, including, but not limited to: wages, salaries, interest, dividends, spousal support and child support, grants, gifts, allowances, stipends, public-assistance payments, social security and pensions, rental income, income from self-employment and cash payments from other sources, and all employment-related, non-cash income. You may not be claimed as a dependent on another person’s income tax return.

 

How can I apply for ReachOut Wireless^TM California LifeLine wireless service?

 

ReachOut Wireless^TM will help you apply when you request wireless service, either at one of our retail locations or by contacting us on line at www.reachoutmobile.com or by telephone at 1-877-777-1914. You will need to provide us with certain identifying information, including the last four digits of your social security number, and if you are not already enrolled under the federal Lifeline or California LifeLine program with another service provider, you will also need to provide us with proof of eligibility. We will provide all of your information and documentation to the California LifeLine Administrator.

 

Acceptable documentation of program based eligibility includes: (1) the current or prior year's statement of benefits from a qualifying state, federal or Tribal program; (2) a notice letter of participation in a qualifying state, federal or Tribal program; (3) program participation document (such as a Supplemental Nutrition Assistance Program (SNAP) electronic benefit transfer card or Medicaid participation card, or a copy thereof with participant’s name clearly visible); and (4) another official document evidencing participation in a qualifying state, federal or Tribal program.

 

Acceptable documentation of income based eligibility includes (1) the front page of the prior year's state, federal, or Tribal tax return; (2) a current income statement from an employer or paycheck stubs for 3 consecutive months during the past 12 months; (3) a statement of benefits from Social Security, Veterans Administration, retirement/pension, or Unemployment/Worker's Compensation ; (4) federal or Tribal notice letter of participation in General Assistance, spousal support and child support orders; and (5) other official documents containing income information.

 

You may also choose to complete all or a portion of the application process without assistance from us. In that case, within a week after requesting service, you will be mailed an Application Form with a Personal Identification Number (PIN). In order to receive California LifeLine service, you must complete, sign, and submit the application to the California LifeLine Administrator along with any required income or program eligibility documents before the due date. You may also apply online. Follow the instructions in the application to apply online. Please be sure to sign your application if you are mailing it in. If you are submitting your application by mail, please be sure to send your completed and signed Application Form to:

 

California LifeLine Administrator

P.O. Box 8417

Westminster, CA 92684-8417

 

Once your application is approved, the California LifeLine Administrator will notify us and you, so that your California LifeLine wireless service can be activated.

 

How long can I keep ReachOut Wireless^TM California LifeLine wireless service?

 

You will need to renew each year to keep California LifeLine wireless service. The California LifeLine Administrator will automatically send you a Renewal Form prior to the anniversary date of your service. You can remain on ReachOut Wireless^TM California LifeLine wireless service by making sure you fill out and submit the Renewal Form before the due date. If you do not renew, you will lose your discounts and will be required to pay the regular, undiscounted rates for your wireless service until you reapply for California LifeLine service and your application is approved.

 

Your discounts will also be discontinued when you no longer meet the eligibility requirements. You must notify us or the California LifeLine Administrator within thirty days if you no longer meet the eligibility requirements. If you do not return the completed Renewal Form on time or we are notified by you or the California LifeLine Administrator that you are ineligible, ReachOut Wireless^TM will stop providing discounted service to you. If your permanent residence changes, you must notify us within 30 days. If you are living in a temporary residence, you must notify us when you change your residence or every ninety days if your residence has not changed.

 

Can I still get California LifeLine wireless or wireline telephone service if I change providers?

 

Yes, you can keep getting California LifeLine wireless or wireline telephone service even if you change providers; however, the prices for services may differ from company to company. If you disconnect your existing service before selecting a new provider, you have 30 days after disconnecting service to let your new provider know that you want California LifeLine service. Then, the California LifeLine Administrator will simply transfer your eligibility for California LifeLine service to the new service provider and you will not need to re-apply. You do not need to notify your existing provider that you are changing to a new provider of California LifeLine service. However, unless you want to continue to receive service from your existing provider at non-discounted rates, make sure that you actually cancel your service with your existing provider after switching to a new provider.

 

When will I receive California LifeLine discounts on my ReachOut Wireless^TM Service?

 

You will receive the discounts only after the California LifeLine Administrator has notified Reachout Wireless^TM that you are eligible and you have completed an outbound call after having been notified of your eligibility.

 

If you are a new applicant for California LifeLine services, the California LifeLine Administrator must first determine that the Application Form is complete and correct and that your eligibility is properly verified.

 

Once you are approved to receive the discounted service, you will begin to receive the discounts as of the date of the first outbound call that you make following the eligibility determination.

 

Will the discounts be automatically applied as soon as I call ReachOut Wireless^TM to begin the application process?

 

No, you will have to wait for the California LifeLine Administrator to notify ReachOut Wireless^TM of your eligibility. In some cases, ReachOut Wireless^TM receives notifications of eligibility almost immediately. In other cases, there may be a significant delay even after the completed application and all documentation of eligibility is submitted by ReachOut Wireless^TM.

 

What are my choices of Reachout Wireless^TM California LifeLine Wireless Service Plans?

 

Reachout Wireless^TM offers a variety of California LifeLine wireless service plans, ranging from a free plan providing 1000 minutes of voice calling, plus 1000 text messages, per month, to plans that include, for an additional charge, unlimited voice calling and unlimited voice, and even data (Internet access). You select the plan that best meets your needs and budget, and you can change plans anytime or purchase additional voice, texting, and data usage as needed. To find out more, contact Reachout Wireless at 1-877-777-1914 or www.reachoutmobile.com.

 

What kind of handset do I get with Reachout Wireless^TM California LifeLine service?

 

Reachout Wireless^TM offers free handsets of varying makes and models. Handsets are refurbished and subject to a limited, thirty-day warranty. Handsets may only be used with Reachout Wireless^TM service and cannot be activated with any other wireless provider. All Reachout Wireless^TM subscribers may also purchase upgraded handsets, with no differentiation between LifeLine and other retail customers, in pricing or terms and conditions. To find out more, contact Reachout Wireless^TM at 1-877-777-1914 or www.reachoutmobile.com.

 

What terms and conditions apply to Reachout Wireless^TM California LifeLine Wireless Service and do I have to sign a contract?

 

Reachout Wireless^TM offers California LifeLine wireless service on a prepaid basis, with never any requirement to sign a term service contract. You may always discontinue service for any reason at any time without penalty. Reachout Wireless^TM does not require Reachout Wireless^TM California LifeLine wireless customers to pay service deposits or activation fees, and does not impose early termination charges. The terms and conditions of service, which govern all aspects of Reachout Wireless^TM service and your rights and obligations as a Reachout Wireless^TM subscriber, are available before and after service activation on the Reachout Wireless^TM website at www.reachoutmobile.com. Written copies of the terms and conditions are available before activation at retail locations where Reachout Wireless^TM California LifeLine service is sold and at certain agencies or community-based organizations (CBOs) that are helping inform California residents of the availability of California LifeLine service. A written copy of the current terms and conditions are provided in writing to each subscriber at the time of service activation; however, the terms and conditions may change from time to time. Therefore, it is always important to check the Reachout Wireless^TM website for the most recently-updated terms and conditions.

 

Are there any service issues related to wireless service?

 

Yes. It is very important to Reachout Wireless^TM that you understand that there are potential coverage and service quality issues you may encounter if you select wireless service instead of traditional wireline (landline) service.

 

Reachout Wireless^TM service uses radio transmissions and is therefore affected by various limitations. Coverage is not available everywhere. Quality of service may be affected by conditions beyond Reachout Wireless^TM control, including atmospheric, geographic, or topographic conditions, or if your handset is damaged. We do not warrant or guarantee that service will be available at any specific time or geographic location, or that service will be provided without interruption. We may give credit for continuous service interruption of more than 24 hours on a case-by-case basis, if such interruption was reasonably within our control. The service coverage map is located on our website reachoutwireless.com. Please be aware however that the coverage map is an estimate of our coverage areas. Estimating wireless coverage and signal strength is not an exact science. There are gaps in coverage within our estimated coverage areas that, along with other factors both within and beyond Reachout Wireless’ control, may result in service interruptions, slower data speeds, or lower quality of service. Even when conditions are optimal, service will not always be available at all times or without interruption. For example, if a cellphone transmitter station loses commercial or back-up power, you may not be able to make a call even if your handset is fully charged and you are in your residence or another location where you can usually make calls.

 

Can I rely on wireless service in an emergency?

 

Reachout Wireless^TM service includes free, unlimited access to 911 emergency services in compliance with current state and federal laws. However, you must be aware that wireless service may not always work well or even be available in an emergency.

 

If you take the handset with you when you are away from your residence, anyone who remains in your residence while you are away may not have the ability to dial 911 in an emergency.

 

Whether you are inside or outside your residence, poor mobile reception resulting from weather conditions, terrain, or gaps in service coverage may prevent you from completing an emergency 911 call. You also need to be aware that in order for your wireless service to work properly, the battery for the handset must be charged. If there is a prolonged power outage, you may not be able to keep your handset charged. Wireless subscribers are not being able to make or receive any calls if the handset is dead. If your handset battery is dead, you will not have the ability to dial 911 in an emergency.

 

Thus, there is no assurance that if you try to make a 911 call, it will be completed. Therefore you should never solely rely on your mobile phone for emergency calls, such as to 911.

 

Also, even if you complete a 911 call, emergency response personnel might not be able to determine your location. Wireless handsets can often be located using satellite signals or other special wireless technologies. However, the same types of conditions that can interfere with your ability to complete wireless calls can also interfere with these handset locating capabilities. For example, although you may be able to make an emergency call while indoors, your handset may not be able to connect to the satellite signal that is needed to locate you. Also, some emergency response agencies may not have the ability to utilize wireless locator technologies.

Therefore, you should always be prepared to provide your actual location when making an emergency call.

 

What can I do if I cannot get a good connection to wireless service in my residence or other location?

 

Reachout Wireless^TM California LifeLine wireless customers are entitled to a voice-grade connection to the public telephone network. If you cannot obtain a voice-grade connection, you should notify Reachout Wireless^TM immediately. We are required by California regulations to try to restore service. You may discontinue service without penalty if we cannot do so. In fact, you may discontinue service at any other time, for any reason, without penalty. However, if you discontinue service you will not be entitled to a refund for unused airtime under any plan or card.

 

Are there other potential disadvantages of wireless service?

 

While for many subscribers, Reachout Wireless^TM service provides very substantial advantages over traditional wireline service, we want you to be informed of potential disadvantages of subscribing to California LifeLine wireless service instead of California LifeLine wireline service. Features that are available under wireline plans that may not be available with wireless service include the following:

 

All incoming calls are free with local wireline service. Under wireless calling plans, Inbound calls are treated the same as outbound calls. So unless an unlimited calling plan is selected, inbound calls are not free.

 

Wireline subscribers receive a free directory listing. Publicly available listings of wireless telephone numbers are not available.

 

Wireline subscribers receive a free white pages telephone directory. Wireless carriers do not provide free white pages telephone directories.

 

Wireline subscribers receive free Access to 800 or 800-like toll-free services. 800 or 800-like toll-free calls are treated the same as other calls under wireless calling plans. So, unless an unlimited calling plan is selected, 800 or 800-like toll-free calls are not free.

 

Wireline subscribers receive free access to 211, 311, 511, and 811 calling. Calls to 211, 311, 511, and 811 are treated the same as other calls under some wireless calling plans. So unless a Reachout Wireless^TM 1000 minute or unlimited plan is selected, calls to 211, 311, 511, and 811 are not free.

 

Wireline subscribers may obtain free toll blocking service. This is not available with wireless service. However, wireless service provides uniform pricing for local and non-international long distance calls.

 

Wireline subscribers may obtain free access to toll control service. This is not available with wireless service. However, wireless service provides uniform pricing for local and non-international long distance calls.

 

Who can I contact in the event of a dispute regarding Reachout Wireless^TM service or charges?

 

The terms and conditions for Reachout Wireless^TM service govern the manner in which disputes can be raised and addressed. Unresolved questions or complaints regarding the California LifeLine program or compliance with the California LifeLine rules may be directed to:

 

CPUC Consumer Affairs Branch

California Public Utilities Commission

505 Van Ness Avenue, San Francisco, CA 94102

telephone no. 1-800-649-7570 http://www.cpuc.ca.gov/puc/aboutus/Division/CSID/Consumer+Affairs/

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following programs:

1. Federal Public Housing Assistance (Section 8)
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. Supplemental Security Income(SSI)
6. Temporary Assistance to Needy Families (TANF)
7. National School Lunch Free Lunch Program

Income Based Eligibility - Customers residing in Colorado may qualify if they have a total household income at or below 135% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.
To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ 877-870-9444.
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.
ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following programs:

1. Federal Public Housing Assistance (Section 8)
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. Supplemental Security Income(SSI)
6. Temporary Assistance to Needy Families (TANF)
7. National School Lunch Free Lunch Program

Income Based Eligibility - Customers residing in Georgia may qualify if they have a total household income at or below 135% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.
To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ 877-870-9444.
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.
ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

No wireless minutes will be deducted nor will any toll charges apply when a subscribers dials #611 to speak with ReachOut Wireless™ customer service representatives; minutes will be deducted for all other calls to ReachOut Wireless™ customer service.

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following programs:

1. Federal Public Housing Assistance (Section 8)
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. Supplemental Security Income(SSI)
6. Temporary Assistance to Needy Families (TANF)
7. National School Lunch Free Lunch Program

Income Based Eligibility - Customers residing in Idaho may qualify if they have a total household income at or below 135% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.
To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ 877-870-9444.
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.
ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.

How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following programs:

1. Federal Public Housing Assistance (Section 8)
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low-Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. National School Lunch Program free lunch program
6. Supplemental Security Income (SSI)
7. Temporary Assistance to Families (TANF)

Income Based Eligibility - Customers residing in Illinois may qualify if they have a total household income at or below 135% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.

For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.

How do I apply?
Individuals claiming eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.

To apply for Lifeline, or to see if you are eligible, contact ReachOut Wireless™ at 877-870-9444.

How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.

ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

Lifeline
Lifeline is a federally subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, any residential customer who participates in or receives benefits from one or more of the following public assistance programs:

1. Federal Public Housing Assistance (Section 8)
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. National School Lunch Program Free Lunch Program
6. Supplemental Security Income (SSI)
7. Temporary Assistance to Needy Families (TANF)

Income Based Eligibility - if you do not participate in one of the above public assistance programs, you may qualify if your total household gross income does not exceed 135% of the federal poverty level as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.
Individuals who qualify under income based eligibility must submit documentation to show proof of their income. Examples of required documentation include:

1. Prior year's state or federal income tax return.
2. Current income statement from an employer or paycheck stub.
3. A Social Security statement of benefits, Veterans Administration statement of benefits, or a retirement/pension statement of benefits
4. An Unemployment/Workmen's Compensation statement of benefits
5. Federal or tribal notice letter of participation in General Assistance.
6. A divorce decree, child support, or other official document.

If documentation that does not cover a full year is used to as proof of income, you must present three consecutive months' worth of the same types of document within that calendar year.
Discounts will not apply until all required documentation is received.
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.

How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following programs:

1. Bureau of Indian Affairs General Assistance
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. National School Lunch Free Lunch Program
4. General Assistance
5. Medicaid
6. Supplemental Security Income (SSI)
7. Temporary Assistance to Families (TANF)
8. Tribally Administered TANF
9. United Tribes Food Distribution Program
10. Low Income Home Energy Assistance Program (LIHEAP)

Income Based Eligibility Under the income-based eligibility criteria, you are eligible if your household income level is at or below 150% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$17,505.00	$1,458.75
2	$23,595.00	$1,966.25
3	$29,685.00	$2,473.75
4	$35,775.00	$2,981.25
5	$41,865.00	$3,488.75
6	$47,955.00	$3,996.25
7	$54,045.00	$4,503.75
8	$60,135.00	$5,011.25
For Each Additional Person, add	$6,090.00	$507.50

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.

`For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.

How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.
Customer's claiming income-based eligibility must sign a form certifying, under penalty of perjury, their income and the total number of persons in their household along with documentation that provides proof of income such as a copy of the prior year's tax return. Any other type of documentation, presented as proof of income, must consist of three (3) consecutive months of statements. Lifeline discounts will not apply until all required documentation is received. To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ 877-870-9444.

How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.

ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following programs:

1. Federal Public Housing Assistance (Section 8)
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. Supplemental Security Income(SSI)
6. Temporary Assistance to Needy Families (TANF)
7. National School Lunch Free Lunch Program

Income Based Eligibility - Customers residing in Kentucky may qualify if they have a total household income at or below 135% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.
To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ 877-870-9444.
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.
ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.

How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following programs:

1. Federal Public Housing Assistance(Section 8)
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Medicaid
4. National School Lunch Free Lunch Program
5. Supplemental Security Income (SSI)
6. Temporary Assistance to Families (TANF)
7. Low Income Home Energy Assistance Program (LIHEAP)

Income Based Eligibility - Customers residing in the state of Louisiana also qualify if they have a total household income at or below 135% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.

How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.
Individuals claiming income-based eligibility must sign a form certifying, under penalty of perjury, their total household income and the number of people in their household. In addition, customers must present acceptable documentation of income which includes:

1. the prior year's state, federal, or tribal tax return
2. current income statement from an employer or paycheck stub
3. a Social Security statement of benefits, Veterans Administration statement of benefits, or a retirement/pension statement of benefits
4. an Unemployment/Workmen's Compensation statement of benefits
5. federal or tribal notice letter of participation in General Assistance
6. a divorce decree, child support, or other official document

If documentation that does not cover a full year is used to as proof of income, you must present three consecutive months' worth of the same types of document within that calendar year.
Discounts will not apply until all required documentation is received.
To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ at 877-870-9444.

How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.
ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

Lifeline
Lifeline is a federally subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, any residential customer who participates in or receives benefits from one or more of the following public assistance programs:

1. Emergency Assistance Program
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. Supplemental Security Income (SSI)
6. Temporary Assistance to Needy Families (TANF)
7. National School Lunch Free Lunch Program
8. Federal Public Housing Assistance (Section 8)
9. Qualified Medicare Beneficiary Program (QMB)
10. Specified Low Income Medicare Beneficiary Program (SLIMB)
11. Qualified Individual (QI)

Income Based Eligibility - Customers residing in Maine may qualify if they have a total household income at or below 135% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Lifeline subscribers claiming eligibility based on program participation are required to complete an application form and certify, subject to penalty of perjury, that they are participating in a Lifeline-qualifying program.
Individuals who qualify under income based eligibility must submit documentation to show proof of their income. Examples of required documentation include:
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.
ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95

Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following programs:

1. Low Income Home Energy Program (LIHEAP)
2. National School Lunch Free Lunch Program
3. Federal Public Housing Assistance (Section 8)
4. Temporary Assistance to Needy Families (TANF)
5. Medicaid
6. Medical Assistance (MA)
7. Public Assistance to Adults (PAA)
8. Supplemental Nutrition Assistance Program (Food Stamps)
9. Supplemental Security Income (SSI)
10. Temporary Cash Assistance (TCA)
11. Temporary Disability Assistance Program (TDAP)

Income Based Eligibility - Customers residing in New Jersey may qualify if they have a total household income at or below 135% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.
To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ 877-870-9444.
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.
ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following programs:

1. Federal Public Housing Assistance (Section 8)
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. National School Lunch Programs free lunch program
6. Supplemental Security Income (SSI)
7. Temporary Assistance to Needy Families (TANF)

Income Based Eligibility - Under the Income Based Eligibility Criteria, you are eligible if your household income level is at or below 150% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$17,505.00	$1,458.75
2	$23,595.00	$1,966.25
3	$29,685.00	$2,473.75
4	$35,775.00	$2,981.25
5	$41,865.00	$3,488.75
6	$47,955.00	$3,996.25
7	$54,045.00	$4,503.75
8	$60,135.00	$5,011.25
For Each Additional Person, add	$6,090.00	$507.50

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.
Customer's claiming income-based eligibility must sign a form certifying, under penalty of perjury, their income and the total number of persons in their household along with documentation that provides proof of income such as a copy of the prior year's tax return. Any other type of documentation, presented as proof of income, must consist of three (3) consecutive months of statements.
Lifeline discounts will not apply until all required documentation is received.
To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ at 877-870-9444.
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.
ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following programs:

1. Federal Public Housing Assistance (Section 8)
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. Supplemental Security Income(SSI)
6. Temporary Assistance to Needy Families (TANF)
7. National School Lunch Free Lunch Program
8. Minnesota Family Investment Program (MFIP)

Income Based Eligibility - Customers residing in Minnesota may qualify if they have a total household income at or below 135% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.Our designated service area is comprised of the exchanges served by CenturyLink (formerly Qwest).
How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.
To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ 877-870-9444.
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.
ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following programs:

1. Federal Public Housing Assistance (Section 8)
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low-Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. National School Lunch Program Free Lunch Program
6. Supplemental Security Income (SSI)
7. Temporary Assistance for Needy Families (TANF)

Income Based Eligibility - if you do not participate in one of the above public assistance programs, you may qualify if your total household income is at or below 135% of the federal poverty level as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Individuals claiming eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.
Individuals claiming income-based eligibility must sign a form certifying, under penalty of perjury, their total household income and the number of people in their household. In addition, customers must present acceptable documentation of income which includes:

1. the prior year's state, federal, or tribal tax return
2. current income statement from an employer or paycheck stub
3. a Social Security statement of benefits, Veterans Administration statement of benefits, or a retirement/pension statement of benefits
4. an Unemployment/Workmen's Compensation statement of benefits
5. federal or tribal notice letter of participation in General Assistance
6. a divorce decree, child support, or other official document

Discounts will not apply until all required documentation is received.
For additional information, or to request an application form, contact Nexus at 877-870-9444.
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.
ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you or a dependent member of your household participates in one or more of the following programs:

1. Federal Public Housing Assistance (Section 8)
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. National School Lunch Free Lunch program
6. Supplemental Security Income (SSI)
7. Temporary Assistance for Needy Families (TANF)

Income Based Eligibility - Customers residing in Missouri may qualify if they have a total household income at or below 135% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Individuals claiming eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above by completing a board approved application.
To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ at 877-870-9444.
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.
ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following programs:

1. Supplemental Nutrition Assistance Program (Food Stamps)
2. National School Lunch Free Lunch Program
3. General Assistance
4. Home Energy Assistance Program (HEAP)
5. Federal Public Housing Assistance (Section 8)
6. Lifeline Utility Credit/Tenants Lifeline Assistance
7. Medicaid
8. Pharmaceutical Assistance to the Aged and Disabled (PAAD)
9. Supplemental Security Income(SSI)
10. Temporary Assistance to Needy Families/ Work First New Jersey (TANF/WFNJ)

Income Based Eligibility - Under the Income Based eligibility Criteria, you are eligible if you are 65 and older and your household income level is at or below 150% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.
Customer's claiming income-based eligibility must sign a form certifying, under penalty of perjury, their income and the total number of persons in their household along with documentation that provides proof of income such as a copy of the prior year's tax return. Any other type of documentation, presented as proof of income, must consist of three (3) consecutive months of statements.
Lifeline discounts will not apply until all required documentation is received.
To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ 877-870-9444.
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.
ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

Lifeline
Lifeline is a federally subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, a subscriber is eligible to receive Lifeline discounts if their name appears on the list provided by the Department of Health and Human Services of if the subscriber receives benefits from one or more of the following programs:

1. Federal Public Housing Assistance (Section 8)
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. National School Lunch Program free lunch program
6. Supplemental Security Income (SSI)
7. Temporary Assistance to Needy Families (TANF)

Income Based Eligibility - Income Based Eligibility: In addition, a consumer can also qualify for Lifeline if their total household income is at or less than the following income maximums:

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$17,505.00	$1,458.75
2	$23,595.00	$1,966.25
3	$29,685.00	$2,473.75
4	$35,775.00	$2,981.25
5	$41,865.00	$3,488.75
6	$47,955.00	$3,996.25
7	$54,045.00	$4,503.75
8	$60,135.00	$5,011.25
For Each Additional Person, add	$6,090.00	$507.50

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
How do I apply?
To demonstrate eligibility through participation in one of the qualifying needs-based assistance programs, the name of the subscriber applying for Nexus' Lifeline Service must appear on the list provided by the Nevada Department of Health and Human Services ("DHHS") or the subscriber must receive benefits from one or more of the approved programs of assistance. A subscriber whose name appears on the list provided by DHHS does not need to provide further proof of eligibility. A subscriber whose name does not appear in the DHHS provided list must submit a certification form and provide documentation that proves that the subscriber receives benefits from one or more of the approved assistance programs. Nexus retains such documentation in accordance with 47 C.F.R. $ 54.417, as that section existed on September 7, 2005. In either case, enrollment in the Lifeline services will not be effective until the Company is able to determine eligibility.

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, a subscriber is eligible to receive Lifeline discounts if their name appears on the list provided by the Department of Health and Human Services of if the subscriber receives benefits from one or more of the following programs:

1. Federal Public Housing Assistance (Section 8)
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. Supplemental Security Income (SSI)
6. Temporary Assistance to Needy Families (TANF)
7. National School Lunch Program free lunch program

Income Based Eligibility - Customers residing in North Dakota may qualify if they have a total household income at or below 135% of the federal poverty guidelines as indicated below:

 

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.

To apply for Lifeline, or to see if you are eligible, contact ReachOut Wireless™ at 877-870-9444.

How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.

ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations

Lifeline
Lifeline is a federally subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, any residential customer who participates in or receives benefits from one or more of the following public assistance programs:

1. Supplemental Nutrition Assistance Program (Food Stamps)
2. General Assistance, including disability assistance (DA)
3. Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. National School Lunch Free Lunch Program
6. Federal Public Housing Assistance (Section 8)
7. Social Security Disability Insurance - Blind and Disabled (SSDI)
8. Supplemental Security Income (SSI)
9. TANF /Ohio Works First

Income Based Eligibility - Income Based Eligibility: In addition, a consumer can also qualify for Lifeline if their total household income is at or less than the following income maximums:

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$17,505.00	$1,458.75
2	$23,595.00	$1,966.25
3	$29,685.00	$2,473.75
4	$35,775.00	$2,981.25
5	$41,865.00	$3,488.75
6	$47,955.00	$3,996.25
7	$54,045.00	$4,503.75
8	$60,135.00	$5,011.25
For Each Additional Person, add	$6,090.00	$507.50

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
Individuals who qualify under income based eligibility must submit documentation to show proof of their income. Examples of required documentation include:

1. Prior year's state or federal income tax return.
2. The most recent employer-supplied income statement or W-2.
3. Three consecutive months of the most current pay stubs.
4. The most recent Social Security statement benefits.
5. The most recent Veteran's Administration statement of benefits.
6. The most recent unemployment/workers' compensation statement of benefits.
7. A divorce decree/child support document.

For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ at 877-870-9444.
How do I apply?
Lifeline subscribers claiming eligibility based on program participation are required to complete an application form and certify, subject to penalty of perjury, that they are participating in a Lifeline-qualifying program.
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.

Lifeline

Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.

How do I know if I am eligible?

Eligibility for Lifeline discounts are based on the following:

Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you participate in one or more of the following programs:

 

1. Supplemental Nutrition Assistance Program (Food Stamps)
2. Medicaid
3. Supplemental Security Income (SSI)
4. Temporary Assistance to Families (TANF)
5. State Sales Tax Relief Act
6. Vocational Rehabilitation, including, but not limited to, aid to the deaf and hard of hearing

 

Income Based Eligibility - Under the income-based eligibility criteria, you are eligible if your household income level is at or below 135% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.

For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.

How do I apply?
Individuals claiming program-based eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.
Customer's claiming income-based eligibility must sign a form certifying, under penalty of perjury, their income and the total number of persons in their household along with documentation that provides proof of income such as a copy of the prior year's tax return. Any other type of documentation, presented as proof of income, must consist of three (3) consecutive months of statements. Lifeline discounts will not apply until all required documentation is received. To apply for Lifeline, or to see if you are eligible, contact ReachOut Wireless™ at 1-877-870-9444.

 

How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.

 

ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $29.95
Free Shipping

Lifeline
Lifeline is a federally subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Lifeline subscribers claiming eligibility based on program participation are required to complete an application form and certify, subject to penalty of perjury, that they are participating in a Lifeline-qualifying program.
Program Based Eligibility - Under the Program Based Eligibility Criteria, a subscriber is eligible to receive Lifeline discounts if their name appears on the list provided by the Department of Health and Human Services of if the subscriber receives benefits from one or more of the following programs:

1. Family Independence Program(FIP)
2. General Public Assistance
3. Low Income Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. Rhode Island Medical Assistance Program
6. Rhode Island Pharmaceutical Assistance to the Elderly
7. Supplemental Nutrition Assistance Program(Food Stamps)
8. Supplemental Security Income (SSI)
9. Temporary Assistance to Needy Families (TANF)
10. National School Lunch Free Lunch Program
11. Federal Public Housing Assistance (Section 8)

Income Based Eligibility - Income Based Eligibility: In addition, a consumer can also qualify for Lifeline if their total household income is at or less than the following income maximums:

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Individuals claim ineligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above by completing a certification form.
Rhode Island customers are also required to provide documentation that provides proof of participation. Acceptable documentation includes a valid copy of a document is sued by a qualifying agency, such as the Department of Human Services, that establishes proof of participation in the claimed program. Discounts will not apply until all required documentation is received.

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you or a dependent member of your household participates in one or more of the following programs:

1. Emergency Assistance
2. Federal Public Housing Assistance (Section 8)
3. Home Energy Assistance Program (LIHEAP)
4. Medicaid
5. National School Lunch Free Lunch Program
6. School Clothing Allowance
7. Supplemental Nutrition Assistance Program (SNAP or Food Stamps)
8. Supplemental Security Income(SSI)
9. Temporary Assistance to Families (TANF)
10. WV Children's Health Insurance Program (WV CHIP)

Income Based Eligibility - Customers residing in West Virginia may qualify if they have a total household income at or below 135% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Individuals claiming eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above.
To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ at 877-870-9444.
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.
ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping

Lifeline
Lifeline is a government subsidized program designed to help eligible low-income households receive home telephone service at a reduced rate. ReachOut Wireless™ applies the Universal Service Fund subsidy to an allotment of free airtime minutes and ReachOut Wireless™ provides the wireless handset at the company's expense. Instead of receiving a subsidized monthly telephone bill for Lifeline service, ReachOut Wireless™ converts the total amount of discounted service into minutes each month for one year.
How do I know if I am eligible?
Eligibility for Lifeline discounts are based on the following.
Program Based Eligibility - Under the Program Based Eligibility Criteria, you are eligible to receive Lifeline discounts if you or a dependent member of your household participates in one or more of the following programs:

1. Badger Care
2. Supplemental Nutrition Assistance Program (Food Stamps)
3. Low Income Home Energy Assistance Program (LIHEAP)
4. Medical Assistance (MA)
5. Supplemental Security Income(SSI)
6. WI Homestead Tax Credit (Schedule H)
7. Wisconsin Works (W2)
8. Temporary Assistance to Needy Families (TANF)
9. Federal Public Housing Assistance (Section 8)
10. National School Lunch Free Lunch Program

Income Based Eligibility - Customers residing in Wisconsin may qualify if they have a total household income at or below 135% of the federal poverty guidelines as indicated below.

Number of Persons in Household	Total Annual Household Income	Total Monthly Household Income
1	$15,754.50	$1,312.87
2	$21,235.50	$1,769.62
3	$26,716.50	$2,226.37
4	$32,197.50	$2,683.12
5	$37,678.50	$3,139.87
6	$43,159.50	$3,596.62
7	$48,640.50	$4,053.37
8	$54,121.50	$4,510.12
For Each Additional Person, add	$5,481	$456.75

Are there any Restrictions?
Lifeline discounts apply only to the primary telephone line of an eligible household. However, additional services are available to qualified Lifeline customers at regular prices.
For additional information, contact a ReachOut Wireless™ customer service representative at 877-870-9444.
How do I apply?
Individuals claiming eligibility must certify, under penalty of perjury, their eligibility through participation in one of the programs listed above. ReachOut Wireless™ will need to verify the applicant's eligibility for low-income assistance programs through Wisconsin Department of Health Services. The Wisconsin applicant must give permission to the Wisconsin Department of Health Services to verify to ReachOut Wireless™ whether the applicant participates in a low-income assistance program that would let the applicant qualify for Lifeline. ReachOut Wireless™ will maintain the information from the application and any information received about the applicant from the Department of Health Services as confidential customer account information.
To apply for Lifeline, or to see if you are eligible, contact a ReachOut Wireless™ at 877-870-9444.
How do I continue to receive Lifeline benefits?
Eligibility is verified on an annual basis (yearly) at which time the subscriber will be required to certify that they are still participating in a qualifying program. Discounts are removed from the account of a customer who is no longer eligible or in the event that proof is not received within the time frame allowed.
ReachOut Wireless™ TRADITIONAL NON-LIFELINE SERVICE
No contract
No credit check
Nationwide coverage Airtime Cards available at convenient locations
Key Features of ReachOut Wireless™ Non-Lifeline service offering:
Handsets starting at $9.95
Free Shipping